1 Acceptance and binding agreement

1.1 A user accepts these Terms by clicking or tapping an acceptance control, creating or using an account, submitting content, using a feature after being given notice of these Terms, or otherwise accessing the Services in circumstances where an agreement may lawfully be formed.

1.2 If a person does not agree, that person must not use the Services. If a person uses the Services for an organisation, the person represents that they have authority to bind the organisation, and user includes that organisation.

1.3 The Privacy Policy, Disclaimer, feature-specific notices, consent screens, promotion rules and any paid-feature terms are incorporated where applicable. A specific term governs the relevant feature to the extent of a direct conflict. Mandatory law prevails over an inconsistent provision.

1.4 CricRadio should implement affirmative acceptance for account creation and material contractual updates. Mere silence does not constitute consent to personal-data processing where separate consent is required.

2 Definitions and scope

2.1 Company, we, us and our mean Lifease Solutions LLP. CricRadio means the CricRadio brand and Services operated by the Company.

2.2 Platform means https://www.cricradio.com, the Android and iOS applications, and related pages, web applications, APIs, feeds, widgets, notifications, support channels and digital interfaces. Services means the Platform and all functionality, content, data and communications offered through it.

2.3 User, you and your mean a visitor, account holder, contributor, participant, subscriber or other person who accesses or uses the Services. User Content has the meaning in Clause 11.

2.4 Applicable Law includes laws and binding requirements applicable to the relevant conduct, including as applicable the Indian Contract Act 1872, Information Technology Act 2000 and rules, Digital Personal Data Protection Act 2023 and Rules 2025 as brought into force, Consumer Protection Act 2019 and applicable e-commerce rules as amended, Copyright Act 1957, Trade Marks Act 1999, Promotion and Regulation of Online Gaming Act 2025 and Rules 2026, Arbitration and Conciliation Act 1996, cybersecurity directions and app-store policies.

3 Eligibility age and authority

3.1 A person must be legally capable of entering these Terms. A person below the age of majority may use general cricket content only under the supervision and valid consent of a parent or lawful guardian where required. The parent or guardian is responsible for supervised use to the extent permitted by law.

3.2 Match Probability, Runs Projection and other age-restricted information is only for persons aged 18 or older. Users must not misstate age, location or identity or help another person bypass a restriction.

3.3 The Company may apply proportionate age, identity, eligibility, location or authority checks for security, legal compliance, rewards, complaints or rights protection. Failure or refusal may make a feature unavailable.

4 Licence to use the Services

4.1 Subject to these Terms, the Company grants the user a personal, limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Services for lawful, non-commercial purposes.

4.2 The licence does not transfer ownership and ends automatically when these Terms or access ends. No licence is granted by implication, estoppel or failure to enforce.

5 Accounts OTPs and security

5.1 Users must provide accurate information, maintain current contact details, protect devices and credentials, keep OTPs confidential and promptly report suspected unauthorised activity. CricRadio will not ask a user to reveal an OTP for support.

5.2 A user must not sell, transfer, share, rent, automate or create deceptive, bulk or duplicate accounts. The Company may impose reasonable OTP, login, referral, quiz, alarm or API limits and may change those limits for security or service integrity.

5.3 The user is responsible for activity through the account to the extent permitted by law, except activity caused by the Company's breach of a non-excludable duty. The Company may require re-verification after suspicious activity, device changes or recovery requests.

6 Service features and platform differences

6.1 CricRadio may provide cricket scores, commentary, scorecards, fixtures, squads, statistics, visual analysis, news, Stories, Shorts, audio, polls, search, notifications, match pins, Match Probability, Runs Projection, alarms, weather, DLS information, quizzes, referrals, rewards and other sports features.

6.2 Feature availability can vary by website, Android app, iOS app, country, match, app version, device capability, operating system and data source. A feature may be experimental, beta, limited, delayed, corrected, changed or discontinued.

6.3 CricRadio is not an official scoring or broadcast service. The Disclaimer governs limitations relating to live data, speed statements, predictions, alarms and third-party material.

7 Match Probability and Runs Projection

7.1 CricRadio does not accept wagers, deposits, stakes or bets, pay gambling winnings, transfer funds for an online money game, or operate as a bookmaker, betting exchange, gambling operator, financial adviser or tipster.

7.2 Match Probability, favourite-team indicators, Runs Projection, predictions and alarms are cricket information and analytical tools only. They do not promise an outcome, constitute betting advice or invite a user to stake money or property.

7.3 Users must not use the Services to offer, aid, abet, induce, advertise, finance, promote, facilitate, organise or settle an online money game, unlawful bet or wager, or to evade age, location, licensing, self-exclusion, blocking or payment controls.

7.4 The Company may age-gate, geo-restrict, rename, modify, suspend or remove a Match Probability, Runs Projection, prediction, reward or quiz feature; decline links or advertising; or seek regulatory determination where it reasonably considers action necessary under gaming, gambling, advertising or platform requirements.

8 Acceptable use

8.1 A user must not, directly or through another person or system:

• violate law, these Terms, another person's rights or a binding platform rule;

• commit fraud, impersonate another person, misstate affiliation or create deceptive activity;

• submit unlawful, infringing, defamatory, threatening, hateful, harassing, sexually exploitative, privacy-invasive, misleading or malware-containing material;

• publish personal, confidential or sensitive information without lawful authority;

• interfere with scoring, alarms, rankings, quizzes, rewards, referrals, security or normal operation;

• probe, scan, test, bypass or defeat authentication, access controls, rate limits, robots controls, encryption or security without written authorisation;

• introduce malware, denial-of-service traffic, harmful code, excessive requests or an unreasonable infrastructure burden;

• harvest identifiers, credentials, content or data, or contact users for spam, scams or unauthorised marketing;

• use the Services for unlawful betting, match manipulation, insider misuse, bribery, money laundering or other prohibited conduct; or

• assist, encourage, attempt or conceal any prohibited activity.

8.2 The Company may set technical limits, block traffic, revoke tokens, investigate conduct and cooperate with rights holders, app stores and authorities where reasonably necessary and lawful.

9 Scraping automation APIs and AI training

9.1 Except to the limited extent permitted by mandatory law or prior written permission, users must not scrape, crawl, spider, mirror, frame, cache for redistribution, bulk download, systematically extract, aggregate, index for commercial reuse or create a substitute database from any part of the Services.

9.2 Users must not use CricRadio content, data, commentary, audio, images, visual statistics, interfaces or outputs to train, fine-tune, evaluate, benchmark, ground, retrieve for or develop an artificial-intelligence or machine-learning model, data product or competing service without a written licence.

9.3 Public search-engine indexing is permitted only through standard, respected protocols and only to the extent not restricted by robots instructions, metadata, technical controls or written notice. Permission to index does not permit republication, model training or commercial extraction.

9.4 An API, feed, developer key or written data licence is governed by its additional terms. Users must not evade quotas, share credentials, reconstruct non-public information or combine outputs in a manner prohibited by those terms.

10 Company intellectual property

10.1 The Platform, software, databases, selection and arrangement, interfaces, original commentary, audio, articles, analysis, graphics, visual statistics, compilations, trade marks, logos and other Company-created or licensed material are protected by intellectual-property, contract and other laws.

10.2 Except for the limited licence in Clause 4, users must not reproduce, republish, transmit, broadcast, sell, license, rent, adapt, translate, distribute, publicly perform, publicly display, remove rights-management information from or commercially exploit Company material without prior written permission.

10.3 The CricRadio name, logo, trade dress and product identifiers may not be used to suggest affiliation, endorsement or source. The Company reserves all rights not expressly granted.

11 User content licence and warranties

11.1 User Content means comments, messages, reports, profile material, text, images, audio, video, links, suggestions, predictions, feedback or other material a user submits through an available feature.

11.2 The user retains ownership of User Content. The user grants the Company a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, format, adapt for accessibility, translate, moderate, communicate, publish and display User Content to operate, secure, promote and improve the Services. The licence ends when content is deleted except for lawful retention, backups, prior authorised uses and content shared with others that they retain.

11.3 The user represents and warrants that the user owns or has all permissions required for User Content; it is accurate where presented as fact; and its contemplated use will not infringe copyright, trade mark, database, broadcast, privacy, publicity, confidentiality, contractual or other rights or violate law.

11.4 The Company may refuse, label, restrict, preserve, disclose where lawfully required or remove User Content. It is not obliged to publish or retain it and does not endorse it.

12 Feedback suggestions and product ideas

12.1 A user may send suggestions voluntarily. Unless a separate written agreement states otherwise, feedback is non-confidential and the user grants the Company a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable right to use, adapt, commercialise and incorporate it without restriction or compensation.

12.2 A public statement that CricRadio may consider rewarding a useful suggestion is discretionary and does not create a promise, contest, employment, partnership or payment obligation. Any reward requires express written confirmation and applicable rules.

13 Third party rights and takedown

13.1 Third-party names, scores, marks, images, clips, broadcasts, statistics and other material may be used for reporting, commentary, identification, interoperability or another lawful basis. Rights remain with their respective owners; appearance does not imply affiliation or licence.

13.2 A feed error, supplier mistake, expired licence, user submission or editorial mistake may cause proprietary material to appear inadvertently. Such appearance is not an admission of ownership, authorisation, infringement, knowledge or liability and does not authorise user reuse.

13.3 A rights holder should send a detailed notice to cricradiohead@gmail.com with the subject IP Notice CricRadio, identifying the right, exact material and location, authority to act, ownership evidence, legal basis, good-faith belief, accuracy statement, contact details and signature. The process in the CricRadio Disclaimer applies.

13.4 The Company may seek clarification, restrict, remove, replace or restore material, preserve evidence, notify the supplier or contributor and reject incomplete or abusive notices. Action is without prejudice and is not an admission. False or abusive notices may create liability.

14 Automated synthetic and manipulated content

14.1 The Services may use automated systems for translation, transcription, summarisation, recommendation, moderation, data matching or content assistance. Outputs can be inaccurate, incomplete, synthetic or misattributed and may be corrected or removed.

14.2 Users must not submit deceptive deepfakes, cloned voices, manipulated media, fabricated evidence or synthetically generated information that violates law, deceives about a material fact, impersonates a person or falsely suggests endorsement.

14.3 The Company may require disclosure, apply labels or metadata, limit reach, preserve provenance information or remove synthetic or manipulated content to comply with law, platform requirements or safety standards.

15 Quizzes referrals rewards and promotions

15.1 Each quiz, referral, reward, contest, coupon or promotion is subject to displayed rules, eligibility, territory, start and end time, verification, availability, expiry, quantity limits and Applicable Law. Unless expressly stated, points and rewards have no cash value, are non-transferable and create no property right.

15.2 The Company may audit, withhold, reverse, cancel, substitute or correct a benefit affected by duplicate or automated accounts, self-referral, collusion, technical error, manipulation, illegality or breach, subject to mandatory consumer rights.

15.3 Skill, speed or knowledge features are not wagering services and must not require a stake for a chance to win money or other enrichment unless separately reviewed, lawfully authorised and governed by specific terms. Taxes and reporting obligations imposed on a recipient are the recipient's responsibility.

16 Alarms notifications and permissions

16.1 A user controls supported alarm thresholds, pins and communication preferences and is responsible for granting required device permissions. Delivery may be affected by data delay, network conditions, battery optimisation, background limits, focus modes and operating-system policies.

16.2 An alarm or notification is a convenience signal, not a guarantee of accuracy or future outcome. The Company may rate-limit, modify or discontinue a notification method for security, reliability, compliance or platform reasons.

17 Fees subscriptions advertising and taxes

17.1 CricRadio is currently free and ad-free. The Company may introduce advertising, sponsorship, paid features or subscriptions in the future after providing the disclosures, prices, renewal terms, consent choices and notices required by Applicable Law and app-store policy.

17.2 Any price, billing interval, free trial, auto-renewal, cancellation, refund, tax and entitlement term will be disclosed before purchase. The Company will not use a pre-selected purchase, disguised advertisement, false urgency, drip pricing, subscription trap or other prohibited dark pattern.

17.3 App-store purchases are processed under the store's terms. The Company may receive entitlement and receipt information but ordinarily not full payment-card details. Mandatory refunds and consumer remedies remain unaffected.

17.4 If an e-commerce or paid offering becomes applicable, the Company will comply with then-effective consumer and e-commerce requirements, including the Consumer Protection E-Commerce Amendment Rules 2026 from their applicable commencement date.

18 Third party services and app stores

18.1 Operating systems, app stores, device manufacturers, networks, data providers, payment providers, analytics services, cloud services and linked sites are controlled by third parties and governed by their terms and privacy notices. A link or integration does not imply endorsement.

18.2 For an iOS download, these Terms are between the user and the Company, not Apple. The Company, not Apple, is responsible for the app and its support, subject to these Terms. Apple has no maintenance obligation and is a third-party beneficiary entitled to enforce the relevant app-store provisions. Mandatory Apple remedies remain unaffected.

18.3 Google Play and other stores may impose separate download, purchase, family, account, refund, data-safety and deletion rules. The user must comply with applicable third-party terms. The Company is not responsible for third-party matters outside its reasonable control.

19 Privacy data and communications

19.1 The Privacy Policy describes personal-data processing and user rights. Consent to these Terms is not consent to optional personal-data processing, tracking or marketing where separate consent is required.

19.2 The Company may send OTPs, requested alerts, security messages, support responses and legal or service notices. Marketing communications are subject to applicable consent and opt-out requirements.

20 Moderation investigations and evidence

20.1 The Company may use human or automated methods to detect prohibited conduct. It may investigate accounts, traffic, referrals, rewards, content, devices and relevant records where reasonably necessary for security, compliance, rights protection or enforcement.

20.2 The Company may preserve logs, account information, notices, content, system records and other evidence for an investigation, complaint, legal hold, audit or proceeding, subject to the Privacy Policy and Applicable Law.

20.3 Moderation and fraud systems may make mistakes. Where practicable and lawful, the Company may provide notice and an opportunity to clarify, but immediate action may be taken for serious, repeated, fraudulent, infringing or security-sensitive conduct.

21 Suspension termination and account deletion

21.1 The Company may restrict, suspend or terminate access, remove content or benefits, invalidate logins, block devices or traffic and preserve records if it reasonably believes there is breach, fraud, infringement, unlawful activity, security risk, harm, legal exposure, non-payment or a binding request.

21.2 A user may stop using the Services and may request account deletion under the Privacy Policy. Deleting an app or ceasing use does not itself delete an account or cancel a third-party subscription.

21.3 On termination, the licence ends. Clauses concerning ownership, content licences to the extent needed for prior uses and lawful retention, restrictions, disclaimers, liability, indemnity, remedies, evidence, disputes and provisions intended by nature to survive will continue.

22 Service changes availability and force majeure

22.1 The Company may update, test, limit, suspend, discontinue or change the Services, including free features, for operational, commercial, supplier, security, safety, legal or technical reasons. Notice will be given where required by law.

22.2 The Company does not guarantee uninterrupted operation, preservation of every item, compatibility with every device or perpetual availability of a feature.

22.3 To the fullest extent permitted by law, the Company is not liable for delay or failure caused by an event beyond reasonable control, including power or internet failure, cyberattack, supplier outage, labour disruption, epidemic, natural event, government action, match change or force majeure.

23 Disclaimers and no warranties

23.1 The CricRadio Disclaimer is incorporated into these Terms. To the fullest extent permitted by law, the Services and all content are provided as is and as available, and use is at the user's own risk.

23.2 The Company parties disclaim all express, implied and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, timeliness, security, availability and compatibility.

23.3 Nothing in these Terms excludes a warranty, guarantee or remedy that cannot lawfully be excluded. No oral or written statement creates an additional warranty unless expressly incorporated into written terms by an authorised Company representative.

24 Limitation of liability

24.1 To the fullest extent permitted by law, the Company and its affiliates, licensors, suppliers, officers, employees and contractors will not be liable for indirect, incidental, special, exemplary, punitive or consequential loss; loss of profit, revenue, opportunity, goodwill, reputation, anticipated savings, data or business; or loss arising from reliance on live data, commentary, Match Probability, Runs Projection, predictions, alarms, third-party content, User Content or interruption, regardless of legal theory and even if advised of the possibility.

24.2 To the fullest extent permitted by law, the total aggregate liability of all Company parties arising from or relating to the Services during any twelve-month period will not exceed the greater of the amount the user paid directly to the Company for the affected Services during that period or INR 1,000.

24.3 The exclusions and cap do not apply to fraud or wilful misconduct by the Company or to liability and mandatory consumer remedies that cannot lawfully be excluded or limited. They apply only to the maximum lawful extent.

24.4 The parties acknowledge that these limitations are a reasonable allocation of risk for Services that may be free or low-cost and are fundamental to the basis on which access is provided.

25 User indemnity

25.1 To the fullest extent permitted by law, the user will defend, indemnify and hold harmless the Company and its affiliates, partners, officers, employees, contractors and licensors from third-party claims, proceedings, losses, liabilities, damages, penalties and reasonable legal costs arising from the user's unlawful or unauthorised use, User Content, infringement or violation of another person's rights, fraud, prohibited betting or gaming conduct, breach of these Terms or violation of law.

25.2 The Company may control the defence or settlement of an indemnified matter after reasonable notice. The user must provide reasonable cooperation and must not admit liability or settle in a manner that imposes an obligation, admission or restriction on a Company party without written consent.

25.3 This indemnity does not require a consumer to indemnify a Company party for that Company's own fraud, wilful misconduct or liability that cannot lawfully be shifted.

26 Company remedies for misuse

26.1 Unauthorised scraping, database extraction, copying, model training, security interference, impersonation, fraud, infringement, unlawful betting use or misuse of accounts, rewards or referrals may cause harm that is difficult to quantify.

26.2 In addition to suspension or termination, the Company may seek every remedy available under law, including an injunction, preservation and disclosure orders, damages, an account of profits, recovery of unjust enrichment, reasonable investigation and enforcement costs where recoverable, and referral to an app store, rights holder or competent authority.

26.3 The Company may send cease-and-desist, licence or payment demands and may pursue civil or criminal remedies where facts and law support them. Nothing in these Terms creates a penalty or guaranteed recovery beyond what a competent forum lawfully awards.

27 Compliance with law and legal requests

27.1 Users are responsible for laws applicable where they access or use the Services. The Company may geo-restrict features, refuse content or transactions and comply with binding court orders, government directions, app-store requirements, sanctions or lawful requests.

27.2 The Company may disclose or preserve information where reasonably believed necessary and lawful to comply with process, report or respond to cyber incidents, protect safety or rights, investigate fraud or infringement, or establish, exercise or defend claims. It may challenge an overbroad request where appropriate.

27.3 Nothing requires the Company to host, transmit or restore material where doing so would create legal, security or rights risk.

28 Governing law disputes and jurisdiction

28.1 These Terms and non-contractual disputes relating to the Services are governed by the laws of India, without regard to conflict-of-law principles, subject to mandatory rights in the user's place of residence.

28.2 Before starting formal proceedings, a party should send a written dispute notice to cricradioinfo@gmail.com describing the facts, relief requested and supporting documents, and allow 30 days for good-faith resolution, unless urgent interim relief or a statutory deadline requires earlier action.

28.3 A commercial dispute that is legally capable of arbitration and is not resolved within that period may be referred to a sole arbitrator mutually appointed under the Arbitration and Conciliation Act 1996. The seat and venue will be Noida, Uttar Pradesh, the language will be English and proceedings will be confidential, unless the parties agree otherwise or law requires disclosure.

28.4 If the parties do not agree to arbitrate, appointment fails, the dispute is not arbitrable, or interim or enforcement relief is required, courts of competent jurisdiction in Gautam Budh Nagar, Uttar Pradesh will have exclusive jurisdiction to the extent permitted by law.

28.5 Nothing in this clause prevents a consumer from using a consumer commission, regulator, Data Protection Board or other non-waivable forum or remedy available under Applicable Law.

29 Changes and electronic notices

29.1 The Company may update these Terms for changes in law, regulatory guidance, technology, suppliers, security, features or operations. The current version will be made available through the Services.

29.2 Material changes will be notified through the app, website, account contact information or another reasonable method where required. A material change will not apply retroactively where prohibited.

29.3 Continued use after notice of a change constitutes acceptance only to the extent permitted by law. If affirmative acceptance is required, the Company may require it before further account or feature use. Consent to personal-data processing will be managed separately where required.

29.4 Electronic records, notices and acceptance may satisfy writing and signature requirements to the extent permitted by law. Users must keep registered contact information current.

30 General legal provisions

30.1 Entire agreement. These Terms and incorporated documents form the entire agreement concerning their subject matter and supersede prior statements on that subject, except fraud and terms that cannot lawfully be superseded.

30.2 Severability. An invalid or unenforceable provision will be modified to the minimum extent necessary or severed if modification is impossible. The remaining provisions continue.

30.3 No waiver. Delay or failure to enforce a right is not a waiver. A waiver must be in writing and applies only to the stated instance.

30.4 Assignment. A user may not assign these Terms or an account without written consent. The Company may assign them in connection with an affiliate transfer, restructuring, financing, merger, acquisition or transfer of the Services, subject to Applicable Law and continued protection of mandatory rights.

30.5 No agency. These Terms do not create an employment, partnership, fiduciary, franchise, joint-venture or agency relationship between the user and the Company.

30.6 Third-party rights. Except for Company parties expressly protected by the warranty, liability, indemnity and remedies clauses and Apple under Clause 18, these Terms do not grant enforcement rights to a third party.

30.7 Open-source software. A component distributed under an open-source licence is governed by that licence to the extent of a conflict.

30.8 Language and interpretation. The English version governs to the extent permitted by law. Headings aid navigation and do not limit meaning. Including means including without limitation. Singular includes plural where context requires.

31 Grievance intellectual property and company contact

31.1 Complaints about the Platform, User Content, privacy or these Terms may be sent to the Grievance Officer, Lifease Solutions LLP, at cricradioinfo@gmail.com. Intellectual-property complaints may be sent to cricradiohead@gmail.com.

31.2 Include the complainant's name and contact, relevant account, URL or screen, a clear description, supporting documents and the remedy requested. The Company may request proportionate information to verify identity, authority and the claim.

31.3 The Company will acknowledge and address grievances and lawful takedown requests within the periods required by Applicable Law. Urgent safety, child-protection, intimate-imagery, credible-threat, security or highly sensitive data reports should be marked URGENT. This channel does not replace emergency services or law-enforcement reporting.